We’re here to help
Take a look at these common questions or contact the team at any time. We’re here to help.
Sales
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How can I place an order?
Email us your selected products and delivery address to receive a formal written quote. We’ll provide an order form or purchase order to proceed.
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I want a playground. What now?
You’ve come to the right place! The first step is to contact our team to discuss your site and requirements. We’ll review your plans, or do an on-site visit. Then it’s over to our design team to develop concepts and provide a full breakdown of costs.
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Can I get a price list?
Contact us for freestanding product prices or to get a free quote.
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How much does a playground cost?
We typically custom design every playground to best suit your site and requirements, so no two quotes are the same and vary greatly depending on the size, number of elements, material choice and more. Give us a call to discuss project requirements and we can give you a quick indication of price before undertaking the formal quotation process.
Design
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How do I get DWG, CAD or 3D files of specific products?
If you can’t find the file you need via our websites, contact the team and we’ll ensure we get you the files you need.
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Can I customise standard playground structures?
Absolutely. Our playground structures are custom designed for each and every project to satisfy relevant age groups, total play area, budget and design aesthetics. Contact us to speak to a design consultant or to understanding more about the materials, colours, play elements and activities available. The options for customisation and creativity are endless.
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What colours can I choose from?
We have a large range of colours to choose on many materials including powder-coated, plastic and rope ranges, to name a few. Contact us to get the relevant colour chart and learn more about our customisation options.
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What should I consider when choosing a playground?
There are endless things to consider – too many to list! Besides the size, materials and aesthetics, you also need to consider what range of play elements will best entertain different ages and abilities. Our design team are experts in this field. Get in touch and we’ll work with you to design the right playground for your requirements.
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Do you do indoor playgrounds?
We have an extensive range of both indoor and outdoor playgrounds and equipment. Contact us to discuss which range and materials are best suited to your project.
Manufacturing
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What is your equipment made from?
We use a wide range of high-grade materials such as galvanised steel, aluminium, stainless steel, plastic and ropes, as well as range of timber nature play equipment. Regardless of the range or materials used, we have a keen focus on the quality and durability of our products. Speak to team for detailed product information.
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What is your lead time?
Lead times vary greatly depending on project size and product type. We have a nation-wide footprint with multiple in-house factories, which means we have the ability to produce high-quality equipment at speed and scale. Speak to the team to find out specific lead times.
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Where is your equipment manufactured?
We’re proud to own and operate Australian manufacturing facilities. We have a number of in-house factories and warehouses in various locations including Perth, Sydney, Brisbane and Melbourne.
Installation
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Do you install the play equipment?
For most of our products, you can choose whether you want to install it yourself or have our team do it for you. Contact our team today to learn how we can support your installation needs.
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Are installation instructions included?
You’ll find most installation instructions available for download via our websites and are also provided upon product delivery. If you can’t find what you need, reach out to the team and we’ll be happy to provide instructions and support.
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Can other contractors install your play equipment?
Definitely. Detailed instruction manuals are provided with each item and are available online for most products. We recommend you only use experienced contractors, or PlayCo’s nation-wide installation team. If you have any issues with your installation or the instructions, please contact us.
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Can I recycle an old playground?
We offer a playground collection and take back program. Speak to the team to see if your project is eligible.
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What regions do you install playgrounds in?
We can install play equipment anywhere in Australia, including remote communities, in New Zealand and beyond.
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What landscaping solutions do you provide?
We offer landscaping solutions to cater to a wide variety of project requirements. This includes, but is not limited to:
- Site establishment and preparation
- Retaining walls
- Softfall surfacing (sand, bark, synthetic turf and rubber)
- Edging (concrete, timber, rubber, sandstone / limestone blocks)
- Turf reinstatement
- Concrete paths and slabs
- Flora including trees, shrubs and mulch
- Street and park furniture
- BBQs
- Water bubblers
- Shade solutions
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Do I need softfall for my playground?
All playground equipment with a potential fall height of over 600mm requires an approved softfall material to be installed under and around it in accordance with Australian Standards. Speak to the team to better understand safety and compliance requirements.
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What types of softfall do you supply?
Depending on your project, we can either provide softfall or refer you to a trusted softfall provider. We offer all softfall materials that are compliant in Australia, including:
- Sand
- Bark
- Synthetic turf
- Rubber
Sometimes a mix of different softfall surfaces can provide children with increased play value, as our synthetic turf and rubber can be designed to include games at ground level.
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How long does it take to install a commercial playground?
The installation time for a commercial playground varies greatly depending on factors such as the size of the playground and the site preparation required. While most projects will take longer, our modular playgrounds can be installed in as little as one day. We offer installation instructions and advice and, as part of The Play Collective, have a network of installation teams Australia-wide that can assist with your project as and when needed. Speak to the team to find out installation times for specific products.
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Where do you deliver to?
We can deliver products anywhere in Australia and New Zealand, including remote areas. Speak to us about other overseas locations.
Safety and compliance
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How do you ensure the safety of your playground equipment?
Our play equipment is fully certified, meeting the highest possible safety standards. We also offer compliance inspections and certification, so you can feel confident your playground is safe.
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What safety standards do your products meet?
Our play spaces are fully certified, meeting the highest possible safety standards. Look at product information for specific details.
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Do you offer safety inspections or audits?
Yes, we recommend you book in annual safety inspections to ensure your playground is standing up to the rigors of play. Our safety and compliance experts work right across Australia and New Zealand and are available at short notice.
Maintenance and repairs
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Can I get spare parts?
Of course. As we manufacture all of our equipment in Australia, we can provide spare parts throughout the life of your playground. Just contact us to let us know what you need.
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How much maintenance is required?
Our commercial playgrounds are designed to be as low-maintenance as possible. We use extremely durable materials that are easy to clean and maintain. If you do have any damages or repairs, get in touch with the team and we can assist with spare parts and maintenance.
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What are the ongoing costs of maintaining a playground?
Given the quality of our play equipment, repairs are a rarity. However, if there is wear and tear, we’re always available for speedy inspections and repairs. Simply give us a call to explain what needs fixing and we’ll provide a quote.
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Do you offer maintenance services?
Absolutely. Let us know what you need and we’ll get on it right away.
General enquiries
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How do I know which PlayCo brand to contact?
Each of our brands specialises in specific industries, as outlined below. If you can’t see your industry or are unsure, simply contact PlayCo via our website and we’ll direct you to the right team. Either way, we share products and capabilities across the group.
- Contact ForPark if you’re a school, council or landscape architect looking for standard structures.
- Contact PlayWorks if you’re a landscape architect looking for freestanding equipment or custom structures.
- Contact RhinoPlay if you’re a pub, club, quick service restaurant, shopping centre or retail venue.
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What items do you have in stock?
As we are a commercial manufacturer, all orders are made to order so we do not hold stock of complete items. We do however offer fast, local manufacturing and hold spare parts for replacement. Contact the team to learn about product lead times.
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Do you supply play equipment to the general public?
No, our brands specialise in supplying high-quality play equipment to commercial customers.
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Who do I contact for media enquiries and opportunities?
Contact PlayCo via our website and we’ll ensure you get a prompt response from the relevant team member.
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I’m interested in career opportunities at PlayCo. How can I submit my CV?
Visit our careers page for current job openings. You can also submit your details and a CV for us to keep on file.
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What types of commercial playground equipment does RhinoPlay provide?
We design and supply a wide range of commercial playground equipment, including indoor and outdoor play structures, custom-designed playgrounds, and themed play spaces for venues.
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Can RhinoPlay design custom commercial playgrounds for venues?
Yes. All of our playgrounds can be fully custom designed to suit your venue, space and theme. We tailor each project to create a unique play experience that fits your business and customers.
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Does RhinoPlay provide commercial indoor playground equipment?
Yes, we design and manufacture commercial indoor playground equipment for venues of all sizes.
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How long does a RhinoPlay commercial playground project take?
It depends on the size and complexity of the project. Smaller concepts can come together relatively quickly, while larger or more detailed designs take more time. We’ll always give you a clear idea of timing early on so you can plan around it.
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Can RhinoPlay manage playground design, manufacturing and installation?
Yes. We manage the full process in-house, from design and Australian manufacturing through to installation and certification, to ensure a smooth, efficient delivery with shorter lead times.
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Why are commercial playgrounds becoming popular in Melbourne hospitality venues?
They help venues attract more families, encourage longer stays and create a more welcoming, family-friendly experience that sets them apart. They also take the pressure off parents by keeping kids entertained, making visits feel more relaxed and enjoyable for everyone.
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Can RhinoPlay design indoor playground equipment for Melbourne venues with limited space?
Yes. We can work with the space you’ve got. Our Indoor playground equipment can be customised to suit smaller spaces, awkward layouts and all kinds of venue types, making it easy to create something that fits naturally within your space.
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Can commercial playgrounds be customised to suit Melbourne venue branding and fit-outs?
Yes. Our playground structures are custom-designed for each project, taking into account age groups, available space, budget and overall design aesthetic look and feel so they fit naturally within the venue.
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How does RhinoPlay minimise disruption during playground installation in Melbourne venues?
We know venues need to keep things running, so we plan playground equipment installations carefully to work around your operations. With fast turnaround times, coordinated installation and our national manufacturing network, we keep projects moving smoothly while minimising downtime on site.
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How long does commercial playground installation take in Melbourne?
Timeframes vary greatly depending on the size and complexity of the project, but our streamlined process and national manufacturing capability help deliver playground equipment to Melbourne venues with speed and efficiency.
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Can RhinoPlay design playgrounds for Perth beer gardens and outdoor hospitality spaces?
Yes. RhinoPlay specialises in designing commercial playgrounds for outdoor hospitality environments, including beer gardens, hotel courtyards, taverns and family dining areas. Every playground is tailored to suit your venue layout, available space and customer demographic.
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What factors does RhinoPlay consider when designing a playground for a Perth hospitality venue?
Our team considers customer flow, available space, supervision requirements, target age groups, accessibility, venue branding and how the playground integrates with existing hospitality areas. The goal is to create a play space that works seamlessly within your venue.
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Does RhinoPlay provide commercial playground design and installation services in Perth?
Yes. RhinoPlay provides end-to-end commercial playground services throughout Perth, including design, manufacturing, project management, installation and certification.
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How does RhinoPlay help Perth venues maximise the value of outdoor hospitality spaces?
A commercial playground can transform outdoor areas into engaging family destinations. By creating a dedicated play space for children, venues can encourage longer visits, attract family groups and make better use of available outdoor space.
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How early should Perth venues engage RhinoPlay when planning a redevelopment or expansion?
We recommend engaging RhinoPlay as early as possible during the planning stage. Early involvement allows our team to collaborate on layouts, identify opportunities and ensure the playground integrates seamlessly into the broader venue design.
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Can RhinoPlay design playgrounds for Adelaide hotel renovations and venue upgrades?
Yes. RhinoPlay regularly works with hospitality venues undergoing renovations, redevelopments and upgrades. Our team can design playground solutions that integrate with existing layouts while supporting broader venue improvement plans.
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Can RhinoPlay customise playgrounds to suit Adelaide venue branding and themes?
Absolutely. We can incorporate custom colours, themes, graphics and design elements that align with your venue’s branding and overall customer experience.
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How long does a commercial playground for Adelaide take from design to installation?
Project timelines vary depending on the size and complexity of the playground. Following an initial consultation, our team can provide a clear project timeline covering design, manufacturing and installation.
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How does RhinoPlay help Adelaide venues create a stronger point of difference?
A custom commercial playground can help hospitality venues stand out in a competitive market by creating a unique family-friendly destination. Well-designed play spaces encourage families to choose your venue and return again in the future.
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Does RhinoPlay provide indoor playground equipment for Adelaide hospitality venues?
Yes. RhinoPlay designs and delivers both indoor and outdoor commercial playground equipment for Adelaide hospitality venues. Indoor play spaces are a popular option for venues looking to provide year-round family entertainment.
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Can RhinoPlay customise playgrounds to suit Hobart hospitality venues?
Yes. Every RhinoPlay playground is customised to suit the venue, available space and customer demographic. We work closely with hospitality operators to create play spaces that align with their vision and operational requirements.
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Does RhinoPlay provide playground design and installation services in Hobart?
Yes. RhinoPlay provides end-to-end commercial playground services throughout Hobart, including design, manufacturing, project management, installation and certification.
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How does RhinoPlay help Hobart venues create memorable family experiences?
Our playgrounds are designed to become an integrated part of the venue experience. By creating engaging spaces for children, venues can offer a more enjoyable experience for families and encourage customers to return in the future.
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Can RhinoPlay design playgrounds for boutique hotels and hospitality venues?
Absolutely. RhinoPlay works with hospitality venues of all sizes, including boutique hotels, destination venues and family-focused hospitality businesses. Every playground is tailored to suit the scale and character of the venue.
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Does RhinoPlay provide indoor playground equipment for Hobart venues?
Yes. RhinoPlay designs and delivers indoor playground equipment for hospitality venues across Hobart. Indoor play spaces are an effective way to provide year-round family entertainment regardless of weather conditions.
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Can RhinoPlay design indoor playground equipment for Brisbane hospitality venues?
Yes. RhinoPlay designs and delivers custom indoor playground equipment for Brisbane hospitality venues. Indoor play spaces provide a valuable family attraction and allow venues to offer year-round entertainment regardless of weather conditions.
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How does RhinoPlay design playgrounds for Brisbane’s year-round outdoor lifestyle?
Our team designs outdoor playgrounds to suit Brisbane’s climate, customer expectations and hospitality environments. We consider factors such as available space, shade, customer flow and how the playground integrates with surrounding venue features.
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How does RhinoPlay design playgrounds around existing outdoor dining and entertainment areas?
RhinoPlay creates custom layouts that work alongside existing hospitality spaces. We carefully consider customer movement, dining zones, supervision requirements and venue operations to ensure the playground complements the overall venue experience.
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How does RhinoPlay approach playground design for hospitality groups with multiple Brisbane venues?
We work with hospitality groups to develop playground solutions that align with broader brand objectives while still being tailored to the specific requirements of each venue. Our team can support projects across multiple locations and stages.
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Can RhinoPlay create playgrounds that become a feature attraction for Brisbane venues?
Yes. Many RhinoPlay playgrounds are designed to become a key destination within the venue. Through custom layouts, themed elements and engaging play experiences, we help venues create spaces that families actively seek out and return to.
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Can RhinoPlay design playgrounds for Darwin outdoor hospitality venues?
Yes. RhinoPlay designs commercial playgrounds for outdoor hospitality environments, including pubs, clubs, hotels, taverns and family dining areas. Every playground is tailored to suit the venue layout, available space and customer demographic.
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Does RhinoPlay provide indoor and outdoor playground equipment in Darwin?
Yes. RhinoPlay delivers both indoor and outdoor commercial playground solutions for hospitality venues across Darwin. This allows venues to create flexible family-friendly spaces suited to their operational requirements.
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What factors does RhinoPlay consider when designing a playground for a Darwin venue?
We consider customer flow, available space, supervision requirements, target age groups, accessibility and how the playground integrates with existing hospitality areas. Every design is customised to support the venue’s goals and customer experience.
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How can a commercial playground benefit a Darwin hospitality venue?
A commercial playground can help create a more engaging family environment, encourage longer visits and strengthen a venue’s appeal to local families. It can also help transform underutilised areas into valuable customer spaces.
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Does RhinoPlay manage the entire playground project?
Yes. RhinoPlay provides an end-to-end service including design, manufacturing, project management, installation and certification. Our team manages every stage of the project to help ensure a smooth delivery experience.
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Can RhinoPlay design playgrounds for Canberra pubs, clubs and hospitality venues?
Yes. RhinoPlay specialises in designing commercial playgrounds for hospitality environments, including pubs, clubs, hotels, taverns and family dining venues. Every playground is customised to suit your venue and customers.
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Does RhinoPlay provide indoor and outdoor playground equipment in Canberra?
Yes. RhinoPlay designs and delivers both indoor and outdoor commercial playground solutions for hospitality venues across Canberra. This allows venues to create family-friendly spaces that suit their available space and operational requirements.
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How does RhinoPlay customise playgrounds for hospitality venues?
Every playground is designed around the venue’s layout, customer demographic, branding and operational needs. Our team works closely with venue operators to create a solution that complements the overall customer experience.
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Can RhinoPlay assist with new venue developments and refurbishments?
Absolutely. RhinoPlay regularly works with hospitality venues undergoing redevelopments, refurbishments and new builds. Early involvement allows us to integrate the playground seamlessly into the broader venue design.
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Does RhinoPlay manage the entire playground project?
Yes. RhinoPlay provides a complete end-to-end service including design, manufacturing, project management, installation and certification. Our experienced team manages the entire process from concept through to completion.
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